Leading Change: Why Transformation Efforts Fail

Notes on:
Kotter, J. P. (2007). “Leading change: why transformation efforts fail.” Harvard Business Review, January 2007, 96-103

  • Transformation efforts go by many names
    • TQM
    • Reengineering
    • Rightsizing
    • Restructuring
    • Cultural change
    • Turnaround
  • Key general lessons
    • Change involves series of steps. Do not skip the steps!
    • Mistakes in any phase can have devastating effects
  • Errors
    • Lack of urgency
    • No guiding coalition
    • No vision
    • Lack of communication about vision
    • Leaving obstacles for new vision
    • Lack of quick wins
    • Predeclared victory (“Mission Accomplished!”)
    • Lack of anchors for change in culture
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This entry was posted on Sunday, November 8th, 2009 at 1:01 pm and is filed under mba. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

  • http://torhershman.blogspot.com/ Tor Hershman

    For there are two types of people that will always fail -
    1. Those that wish to change the world
    &
    2. Those that wish to keep the world from changing.

    Stay on groovin’ safari,
    Tor

  • http://www.healthts.net/ Herschel Caywood

    Thanks for an interesting article. After looking through different websites I finally found something worth reading.

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